Shipping & Returns
Shipping & Returns
Shipping
- Processing time: Orders are processed within 1–2 business days.
- Standard shipping: 7–14 business days.
- Tracking: You'll receive a tracking number by email once your order ships.
Returns & Refunds
We want you to love your ShedAway products. If you're not completely satisfied, here's how we handle returns:
- Return window: 30 days from the date of delivery.
- Condition: Items must be unused and in their original packaging.
- How to return: Email us at support@shopshedaway.com with your order number and reason for return. We'll guide you through the process.
- Refunds: Once we receive and inspect your return, we'll issue a full refund to your original payment method within 5–7 business days.
Damaged or Wrong Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery and we'll make it right immediately — no return required.
Questions?
Reach us anytime at support@shopshedaway.com. We typically respond within 24 hours.